Privacy Policy

Direct Container Supply collects and uses information needed to operate the website, respond to customers, process orders, verify payments, coordinate delivery, prevent fraud, and maintain business records.

Information We May Collect

• Name, business name, billing address, delivery address, email address, and phone number.
• Order details including product selection, price, SKU, delivery notes, and messages.
• Payment confirmation information needed to verify an order.
• Website usage information such as pages visited, device/browser information, cookies, and analytics data.
• Customer service communications by email, phone, forms, or messages.

How We Use Information

• Respond to questions and quote requests.
• Process and manage orders.
• Coordinate delivery and communicate with carriers where needed.
• Verify payment and reduce fraud risk.
• Improve website content, product listings, and customer experience.
• Maintain records for tax, accounting, legal, and business purposes.

Sharing Information

We may share necessary information with service providers, payment-related providers, delivery carriers, website hosting providers, analytics providers, and professional advisors when needed to operate the business. We do not sell customer information as a product.

Cookies and Analytics

The website may use cookies and similar technologies to support website functionality, analytics, performance, security, and advertising measurement. Browser settings may allow customers to limit cookies, but some site functions may not work correctly without them.

Data Security

We use reasonable administrative, technical, and organizational measures to protect customer information. No website, email, or online system can be guaranteed completely secure.

Customer Choices

Customers may contact us to request updates to incorrect contact information or ask privacy-related questions. Some records may need to be retained for legal, tax, fraud-prevention, order, or accounting reasons.

Contact

Privacy questions can be sent to info@directcontainersupply.com.