Frequently Asked Questions

Are prices final?

Product prices are shown on product pages. Standard U.S. container delivery is $249.99 per container; taxes, permits, and optional special placement needs remain the customer’s responsibility.

Is delivery included?

Standard U.S. container delivery is $249.99 per container for normal delivery to an accessible location.

How do I get a delivery details?

Use the contact page or call Direct Container Supply with the product name or SKU, delivery ZIP code, site access details, and preferred timing.

What payment methods are accepted?

Checkout displays credit/debit card, Apple Pay, Google Pay, Amazon Pay, and Link payment options. Customers select one of the displayed options and complete payment through the secure checkout form.

Can I inspect a container before purchase?

Customers should review all product photos and descriptions before ordering. Contact us before purchase if exact condition, configuration, or dimensions are critical.

What condition are used containers in?

Used containers may show rust, dents, scratches, prior markings, patches, repairs, floor wear, door stiffness, and other signs of prior use.

What happens if my site is not accessible?

Delivery may fail, be rescheduled, or be placed only where safely accessible. Redelivery, storage, waiting time, or route-change fees may apply.

Can I cancel after payment?

Cancellation may be possible before dispatch or carrier assignment. After dispatch, cancellation may be limited and incurred freight or handling costs may be deducted.

How long does delivery take?

Typical delivery is 3-5 business days after order confirmation, payment clearance, standard delivery confirmation, and safe site access review.

What should I do if the container arrives damaged, wrong, or different from the order?

Contact Direct Container Supply within 48 hours of delivery with order details, photos, delivery address, and a clear description of the issue.

Are delivery, taxes, or permits included in the listed price?

Not always. Delivery, taxes, permits, special placement, redelivery, storage, and remote-location surcharges may be separate from the product price.